To get started we request that each member get their loan pre-approved with the credit union. The credit union can assess each individual situation and credit report and determine the interest rate that each member will receive. This enables the member to establish a comfortable monthly payment and loan term. You can skip this step if you are not applying for a loan to purchase your new vehicle.
Once your loan is pre-approved, contact us for your free auto consultation. Our trained staff will be happy to discuss vehicle specifics such as equipment you desire, mileage limitations, color choices, trade-in options, and price ranges. It is at this phase that we will use our knowledge of the car industry to help you locate a new or used vehicle to fit your needs and price range.
Once a vehicle is located, we will contact you and set a time that is convenient for you to test drive the vehicle. After your test drive we will be happy to answer any questions that you may have.
If you like the vehicle you have the option to put down a non-refundable $300.00 deposit to ensure we do not sell the vehicle for 3 business days or you can purchase the vehicle on the spot.
If you purchase the vehicle on the spot, the credit union will handle the loan paperwork and we will have your vehicle paperwork completed quickly. Your Members Service representative at the credit union will go over your loan terms as well as optional payment protection plans to fit your individual needs.
A buyer has 14 days to legally obtain insurance on a vehicle if they have a policy in effect when they take delivery of a car. However, a buyer cannot get their tag without insurance being electronically filed with the DMV. Therefore, we recommend you obtain insurance on the same day you take delivery of your new car.
The delivery process can happen at any credit union location you choose with an appointment. We are open the following days and hours:
Monday through Friday 9 a.m. to 5 p.m. and Saturday 9 a.m. to 12 p.m. (Suwanee and Lawrenceville locations are the only locations available on Saturdays)
Service After the Sale
Our customer service continues after the sale. We will inform you of the best and most economical places to get your vehicle serviced. We will give you tips on the proper care for your car to maximize its value. We want you to be extremely satisfied and content with your purchase.
Titles
The title process is fairly straight forward: After Members AutoChoice receives the title from the dealer; MAC then completes the title as the seller and submits it and any other proper paperwork to the county office for processing. At that time, MAC will receive a title receipt in the member’s name from the county office. MAC will mail the title receipt and information letter to the member so it can be taken to the local tag office for registration. The process can take anywhere from 5 to 17 business days and MAC will issue you a temporary tag in the interim.
Trade-Ins
MAC will assist you in obtaining the most for your trade-in. Your trade-in is evaluated by a visual inspection, consultation with a MAC representative, and multiple market reports based on the condition of your vehicle at the time of inspection. MAC informs a network of wholesalers regarding your vehicles specifics and then obtains multiple sealed bids from them. As a result of the sealed bid process, wholesalers are competing for you trade-in to ensure you receive the highest market value.
