FAQs

Do I have to be a current MAC or Credit Union member to use your service?
No. You do not have to be a member of a participating credit union in order to purchase one of Members AutoChoice’s quality used cars. Members AutoChoice is a point of sale dealer meaning you can secure your financing with any financial institution you choose or you can always just write a check for your new or used car. Contact us for more details if you would like to become a credit union member.

How does your service work?
If you are using funds from your credit union and have been preapproved for an auto loan, then you would contact one of Members AutoChoice’s representatives and let them know what type of vehicle you are looking for. They will talk with you and assist you in recommending the best vehicle for your needs and also offer knowledgeable suggestions and opinions on each vehicle. After the vehicle has been selected and MAC confirms with you that we have the vehicle you requested, it will be delivered to the Credit Union branch of your choice. All paper work will be completed at the branch and often in less than an hour we’ll have you on the road in your new vehicle. For more details, click here.

Do I have to be preapproved?
Yes. Unless you are paying cash for the vehicle, preapproval is necessary for us to track down the exact car you want and deserve. Learn more about credit here.

Where do your cars come from?
MAC has access to a vast array of local dealers and wholesalers and can tap the resources of local and nationwide auctions. Also, MAC buys cars direct from private owners. We have many sources available at our disposal, so we’re pretty good at finding exactly what you’re looking for! Use the form to your upper right of this page to request a car today.

Do you provide Autocheck report with every vehicle?
Yes, we provide Autocheck with every vehicle.

Are all of your vehicles inspected before you sell them?
Yes, the vehicles we acquire through wholesalers or auction or private sales are serviced and inspected by our independent repair facilities.

Do you take trades ins?
Yes. We might even buy your car outright.

Will you buy my vehicle even if I don’t buy yours?
Yes. Click here for more info.

Do you offer cars with warranties?
Yes. If it’s a new vehicle you will get the full manufacturers warranty. If you buy a pre-owned vehicle and there is manufacturer’s warranty remaining then that is transferred to you.

Do you offer extended warranties?
Yes. From 12-month/12,000 mile powertrain warranty up to 7-year/120,000 mile bumper to bumper warranty, with a wide variety of options in between to suit your families driving needs. Click here for more info.

Can I have the vehicle I’m interested in purchasing inspected by my own mechanic?
Yes. If you choose to have a prospective vehicle inspected by your own mechanic, simply make prior arrangements with your MAC representative. We will however provide you with a story book which will include any and all service records that MAC has had performed on each vehicle.

Where can I submit a question not found here?
Your questions are important to us and we would be honored to have the opportunity to show you what great customer service is all about. Please fill out the form below with any questions you might have and we’ll get back to you as soon as possible.

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